FREE SHIPPING ON ORDERS OVER $50.   CURRENTLY SHIPPING 3-5 BUSINESS DAYS AFTER ORDERING.

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Max and Me Designs – Shipping

Shipping within Australia

FREE SHIPPING with Australia Post for all orders over $50AUD (parcel post within Australia, Standard airmail outside Australia). Your order will be shipped from Melbourne, Australia. We know what it’s like to order something online and want it quickly so a shipping upgrade to Express Post is available upon checkout. Please use the Australia Post delivery calculator to estimate the date of your delivery. 
You will receive an e-mail from Australia Post with the tracking ID once your parcel is on its way from our hands to yours.

 

Shipping outside Australia

FREE SHIPPING with Australia Post for all orders over $50AUD. Your order will be shipped from Melbourne, Australia via standard airmail. Please note this shipping method does NOT include tracking and can take up to 4 weeks to arrive.

An upgrade to Australia Post’s Pack and Track Service is available and highly recommended. This service offers International tracking and delivery within 8 to 12 business days.

Alternatively if you need it quickly Express International Courier is also available upon checkout (estimated delivery window of 6-8 business days).

** Please note these delivery times are ESTIMATES only and exclude any unexpected delays due to customs. Compensation will not be offered for any delays due to customs clearance or delivery delays due to the postal provider which are out of our control. **

Customs and Import Duties
International Customers please note – I am shipping from Melbourne, Australia. Any import duties, or taxes are the responsibility of the purchaser. I cannot accept responsibility for any customs issues or refusals.

If you are concerned about your country’s customs laws, please investigate before purchase. If a package comes back to me from customs in the original condition, I will refund your money minus shipping charges.

Ship to a Third Party
If you have ordered an item as a gift, it can be shipped directly to the recipient. Simply leave a comment with their name and address upon checkout.

If you have ordered an item as a gift, it can be shipped directly to the recipient. Simply leave a comment with their name and address upon checkout.

All Max & Me orders are packaged with the utmost care to protect them during transit and will be shipped to the address provided upon checkout. Please check your delivery address is correct before ordering.

Please contact me if you wish to include transit cover for loss or damage during transit.
(Could we include this as a shipping upgrade option at checkout?)

All of our products are custom made in our studio in Melbourne, Australia. Your order will be shipped within 3-5 business days of payment being received (and design approval, if required).
If your order is urgent please contact us prior to ordering and we will see what we can do to expedite an order to you.

Please see our cut-off dates for peak periods (e.g. Christmas & Father’s Day)

All our products are packaged with care. Our personalised jewellery and cufflinks will be presented in a gift box ready for giving.

 

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